TERMS AND CONDITIONS- MOONLIGHT SISTERS & CO.
Moonlight Sisters & Co. Premium Organic Dog Treats are 100% organic, made without chemical preservatives, and are human & puppy approved- meaning that each ingredient within the treats are made from REAL organic foods that we Human's eat.
Please keep in mind at the time of purchase that you are agreeing to purchase "real" food(s) that belong in the fridge and/or freezer upon arrival and to reseal the bag for optimal freshness.
These dog treats are holistically hand-crafted with no chemical preservatives. It's shelf life is within the sell-by date stamped on the back of the treat bag label- upon following proper product care instructions listed below.
PRODUCT CARE INSTRUCTIONS
The treat bag(s) must be re-sealed and stored inside the refrigerator or freezer. The treats must be consumed within the "sell by" date stamped on the back of the treat bag below the back label.
Moonlight Sisters & Co. cares about product integrity and customer satisfaction. Any unopened treat bag within seven days of delivery confirmation may be returned/exchanged if: product is damaged and/or incorrect shipment/product is received. Proof of photo may be required.
There is no returns or exchanges on gift card purchases.
We try our best to ship as fast as we can. Upon receiving your order- we process then ship; processing takes 1 to 2 business days. However, if we are experiencing high volume or product(s) are back-ordered, shipping may take longer- processed within 5-7 business days. You will receive a shipment notification via e-mail. All products are made to order for optimal freshness and will quickly be on it’s way!
WARNING: Failure to follow "product care" instructions will not be held responsible by Moonlight Sisters & Co. by any means. Allowing pet(s) to consume improperly cared/handled treat(s) will be subject to one's own repercussion.
Thank you for caring for your pup + planet; and for choosing a women owned/operated plastic free business. We actually care about your purchase (so does our earth)!